Shipping & Taxation Policy
Free shipping is now included on all orders shipped to the Continental USA for orders over $50.00. (Excluding California sales tax, if applicable)
For all orders shipped within the Continental USA under $50.00 we charge a flat fee of $4.95 for USPS Priority mail shipping.
We also offer UPS Ground shipping for $13.00 for orders under $50.00.
When shipping Internationally, we charge a flat rate of $40.00.
You can make your shipping selection at time of checkout.
We ship via UPS or USPS priority mail for all U.S. orders. For most destinations abroad, APO addresses, and P.O boxes we use UPS. We will determine the best method of shipping to your particular location and will provide you with tracking numbers when available.
Free Ground Shipping:
Domestic orders are usually delivered within 2-9 business days from date of order. This is a general indicator and not a guaranteed service. Business days are Monday through Friday, and do not include major national holidays. UPS shipments are normally delivered on business days. In stock items are shipped from our Santa Clarita, CA location. You can expect delivery to be longer or shorter depending on your proximity to our CA location. Please contact us if you would like a more exact shipping estimate.
If your original order qualified for free shipping, we will pay for standard shipping from us to you again. If your original order did not qualify for free shipping, we will charge you the original shipping cost to send you every exchange. This includes international orders.
Express Shoe Orders:
We do not typically accept overnight delivery orders due to the continuing change of inventory. (we sell a lot of shoes every day) However, if you must have a product overnight, please give us a call and we’ll see what we can do for you.
If you need your shipping date guaranteed, you should choose an expedited shipping option. In stock items typically ship the same day if placed before 2:00 PM pst. Special order items can take up to 72 hours and in extreme cases longer to ship. We carry a large inventory of product, however some popular products & styles may not be available when you place your order so we rely on our manufacturers to quickly supply items not in our own stock. We’ll promptly notify you if there will be an issue getting out your order in a timely manner.
We offer International shipping for a flat rate of $40.00. Free shipping offer NOT applicable on International sales. So long as PayPal accepts payment from your country, we can usually ship there. The shipment charges cover the freight to deliver the merchandise all the way to you, however, there may be other charges imposed by your local import authorities for buying the goods. Please do consult your local taxing authorities for exact prices. It generally ranges from 10-15%. Some countries do not charge anything and others charge more. We unfortunately are not able to quote these fees to you. All prices are in U.S. dollars, and they do not include any duty or taxes charged by the country of delivery, including Canada.
We charge California sales tax at the rate of 8.75% on all purchases shipped to California residents.